UK261 gives passengers fixed compensation rights after many UK flight delays, cancellations and denied boarding cases.
Flights departing from UK airports are commonly covered by UK261.
Some flights into the UK can also qualify when operated by a UK or EU carrier.
If an airline refuses unfairly, the matter may be escalated to the relevant body.
UK261 replaced the EU regime for many UK-connected journeys after Brexit. It keeps similar compensation bands and protects passengers affected by airline-controlled disruption.
Booking references, boarding passes, airline emails and screenshots of delay notices can all support a claim. You can still start with limited information.
It is a UK passenger rights regime with very similar compensation principles and fixed payment bands.
You may qualify if cancellation notice was short and the airline did not provide a valid alternative or defence.
Many claims take weeks, though disputed claims can take longer if escalation is required.
Tell us what happened and we will assess whether UK261 may apply.
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